Billing & Refund Policy

This Billing & Refund Policy explains how paid features on nghtstand are charged, renewed, cancelled, and refunded. It applies to all purchases made through nghtstand, Inc. ("nghtstand," "we," "us") and forms part of our Terms & Conditions. All purchases are for adults 18 or older. All amounts are in US dollars (USD).

What you can buy

nghtstand offers an optional premium upgrade, nghtstand+:

• nghtstand+ Weekly: $9.99 per week, billed weekly.
• nghtstand+ Monthly: $19.99 per month, billed monthly.
• nghtstand+ Annual: $149.99 per year, billed annually (our best value).

We believe in being upfront about pricing, so these prices are shown here and again at checkout before you confirm. We may change prices from time to time; any change applies only to future billing periods, never to a period you've already paid for.

Payment processing

Payments are handled by our billing partner and payment processor, CCBill, on a secure, hosted checkout page. nghtstand does not collect or store your full card number. Your card statement will show a billing descriptor identifying the charge (for example, a descriptor containing "CCBill" and/or "nghtstand").

For any billing question, including cancellations or a refund on a case-by-case basis, you can contact CCBill directly by phone at 1.888.596.9279 or by email at consumersupport@ccbill.com.

Automatic renewal

Subscriptions renew automatically. By purchasing nghtstand+ Weekly, Monthly, or Annual, you authorize us and our payment processor to charge your payment method the then-current price at the start of each billing period (each week, month, or year) until you cancel.

How to cancel

You can cancel a subscription at any time from your Account page, or by emailing support@nghtstand.com. Cancellation stops all future charges. When you cancel, you keep nghtstand+ access until the end of the billing period you've already paid for; it is not prorated.

Refund policy

Subscriptions are generally sold on a non-refundable basis, and cancelling ends future billing but does not automatically refund charges already made. That said, refunds are considered on a case-by-case basis through our billing partner, CCBill, and refunds required by applicable law are always honored. If you believe you were charged in error or would like to request a refund, contact CCBill at consumersupport@ccbill.com or 1.888.596.9279, or reach us at support@nghtstand.com and we will review the charge in good faith.

Billing questions & disputes

If you have any question about a charge, please contact us first at support@nghtstand.com before disputing it with your bank, we can almost always resolve billing issues faster directly. We respond to billing inquiries within a few business days.

Contact

nghtstand, Inc., billing & support: support@nghtstand.com